playexchange
playexchange
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This app is available for your device
playexchange
This app is available for your device
Contact
+91 9773066838
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the playexchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection to ensure a strong signal. If you're still having issues, wait for the OTP to be sent and click "send" again. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in correctly, try using the same active phone number. If your phone number has changed, submit your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues and update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once the download is complete, you can easily access and use the newly updated version.
Q1: What is the minimum withdrawal amount in the playexchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not bonus amounts. This means you can access your earnings, but not any bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To continue, please ensure that your Know Your Customer (KYC) details are completed and saved in this app. This includes linking your Aadhar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within a timeframe of 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring users to wait up to 24 hours. This delay is an exception to the usual swift processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used within the gaming platform and cannot be withdrawn. You can withdraw any winnings you achieve while playing games using the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and verify if the withdrawal request is failing. If it's failing, don't worry, as the money should be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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